Your privacy matters to us. This page explains exactly what data darazpaly collects from Bangladesh players, why we collect it, how we use it, and what rights you have over your own information.
Our Commitments
These six points summarise how darazpaly handles your personal data. The full policy below contains the complete details.
All data transmitted between your device and darazpaly is protected by SSL/TLS encryption. Your personal details, payment information, and account activity are never sent in plain text.
Darazpaly does not sell, rent, or trade your personal information to third-party marketers. Your data is used only to operate your account and improve your experience on the platform.
You can request access to your personal data, ask for corrections, or request deletion at any time by contacting darazpaly support. We will respond to all data requests within 30 days.
Darazpaly does not store full bKash, Nagad, or Rocket account credentials on its servers. Payment processing is handled by certified payment partners with their own security standards.
Darazpaly only collects the data that is genuinely needed to operate your account, process payments, and comply with legal requirements. We do not collect data for the sake of it.
You can unsubscribe from darazpaly marketing communications at any time. Every promotional message includes an unsubscribe option, and your preference will be applied immediately.
This privacy policy applies to all players who register and use the darazpaly platform, including the darazpaly website and mobile app. By creating an account on darazpaly, you confirm that you have read and understood this policy.
Darazpaly is committed to protecting the privacy of every player who uses the platform. This privacy policy explains in plain language what personal data darazpaly collects, why it is collected, how it is used, and what choices you have as a player based in Bangladesh.
When you register on darazpaly, deposit funds, play games, or contact support, you share certain information with us. We take that trust seriously. This policy is designed to be transparent — not to bury important information in legal language that nobody reads.
This policy applies to all darazpaly services, including the website at darazpaly.com, the darazpaly mobile app, and any communications sent by darazpaly to registered players. If you have questions about anything in this policy, the darazpaly support team is available 24/7 via live chat.
Darazpaly collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party payment processors during transactions.
| Data Type | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form |
| Payment Data | bKash/Nagad/Rocket number, transaction references | Deposit and withdrawal requests |
| Technical Data | IP address, device type, browser, operating system | Automatically when you access darazpaly |
| Usage Data | Games played, bets placed, session duration, login times | Automatically during platform use |
| Communications Data | Support chat transcripts, email correspondence | When you contact darazpaly support |
Darazpaly does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming assessments and only with your explicit consent.
Every piece of data that darazpaly collects is used for a specific, legitimate purpose. We do not collect data speculatively or hold information that serves no operational function. Here is how darazpaly uses the data it collects from Bangladesh players:
Darazpaly uses your usage data — such as session length and betting patterns — to power responsible gaming tools like session reminders and deposit limit suggestions. This is done to protect you, not to profile you for marketing.
Darazpaly processes your personal data on one or more of the following legal grounds, depending on the specific purpose:
Where darazpaly relies on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
Darazpaly does not sell your personal data to any third party. However, to operate the platform effectively and comply with legal requirements, darazpaly shares certain data with trusted third-party service providers. All third parties who receive data from darazpaly are contractually required to handle it securely and use it only for the specified purpose.
The categories of third parties with whom darazpaly may share your data include:
Darazpaly does not transfer your personal data to countries outside your region without ensuring appropriate safeguards are in place. All data sharing arrangements are reviewed regularly to ensure continued compliance.
Darazpaly uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players use the site. A cookie is a small text file stored on your device when you visit darazpaly.
Darazpaly uses the following types of cookies:
You can manage cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using darazpaly, but some features may work differently.
Darazpaly retains your personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. The retention periods below apply to the main categories of data darazpaly holds:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | Legal and regulatory compliance |
| Transaction records | 5 years from transaction date | Anti-money laundering requirements |
| Game activity logs | 2 years from activity date | Dispute resolution and auditing |
| Support communications | 2 years from last contact | Quality assurance and dispute resolution |
| Marketing preferences | Until you opt out or close your account | Consent management |
When data is no longer required, darazpaly securely deletes or anonymises it so that it can no longer be linked to you as an individual.
As a darazpaly player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the darazpaly support team at [email protected]. Darazpaly will respond to all data rights requests within 30 days.
To submit a data rights request, email [email protected] with the subject line "Data Rights Request" and include your registered mobile number so the darazpaly team can verify your identity before processing the request.
Darazpaly takes the security of your personal data seriously. The platform uses industry-standard technical and organisational measures to protect your information against unauthorised access, loss, or disclosure.
Security measures in place at darazpaly include:
Despite these measures, no online platform can guarantee absolute security. If you suspect that your darazpaly account has been compromised, contact support immediately via live chat so the team can secure your account without delay.
Darazpaly will never contact you by phone or message to ask for your account password or full payment details. If you receive such a request claiming to be from darazpaly, do not respond and report it to support immediately.
Darazpaly is strictly an 18+ platform. The darazpaly platform is not directed at, and does not knowingly collect personal data from, anyone under the age of 18. Age verification is carried out during the registration process and may be repeated at any time through the KYC process.
If darazpaly discovers that personal data has been collected from a person under 18, the account will be immediately closed, all funds will be returned to the payment source, and all associated data will be deleted from darazpaly systems as quickly as possible.
If you believe a minor has registered on darazpaly, please contact [email protected] immediately so the darazpaly team can investigate and take appropriate action.
Darazpaly may update this privacy policy from time to time to reflect changes in the platform, legal requirements, or data practices. When material changes are made, darazpaly will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.
The "Last Updated" date at the top of this page always reflects when the policy was most recently revised. Darazpaly encourages players to review this page periodically to stay informed about how their data is being handled.
Continued use of the darazpaly platform after any policy update constitutes acceptance of the revised privacy policy. If you do not agree with any changes, you may close your account and request deletion of your data before the changes take effect.
If you have any questions, concerns, or requests relating to this privacy policy or the way darazpaly handles your personal data, please get in touch with the darazpaly support team. We are available around the clock and will always respond to privacy-related queries promptly.
For the fastest response to privacy-related questions, use the live chat feature on darazpaly. The support team is trained to handle data access requests, marketing opt-outs, and account deletion queries.